Demand Response in PJM and NYISO

Grid operators pay commercial sites to reduce load when the system is tight. The payment is real, the commitment is binding, and the difference between the two is where most participants get it wrong.

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Demand Response in PJM and NYISO: What Commercial Sites Actually Get Paid

Demand response is the one energy program that pays you rather than charging you, which is why it gets pitched enthusiastically and understood poorly. The pitch is straightforward: agree to reduce electrical load when the grid is stressed, get paid for it. The reality has more structure, and the structure is where the economics live.

The central thing to understand is that you are usually being paid for a commitment, not for an action. That distinction determines how much you earn, what happens when you cannot perform, and how much load you should sign up in the first place.

Two Revenue Streams

The practical consequence: a site optimizing for capacity revenue should commit conservatively and perform reliably. A site with genuinely unpredictable operations may be better suited to voluntary energy-only programs, where a missed event costs nothing but forgone revenue.

PJM: Committed Capacity, Verified by Test

PJM covers all or part of thirteen states plus the District of Columbia — including New Jersey, Pennsylvania, Maryland, Ohio, Delaware, Virginia and northern Illinois. Its demand response sits primarily inside the capacity market: curtailment is offered as a resource for a delivery year, cleared at auction, and paid a capacity price for the commitment.

What matters operationally:

PJM capacity prices have risen sharply in recent auctions, which cuts both ways for commercial buyers: it raises what curtailment earns, and it raises what capacity costs the sites that do not manage their peak load contribution. We covered the cost side in why PJM capacity charges are rising.

NYISO and New York: Several Programs, Sometimes Stackable

New York has the more complicated landscape, with programs at both the ISO and the utility level.

The stacking question is the valuable one, and it is program- and utility-specific: whether a given site can enroll the same curtailable load in an ISO program and a utility program simultaneously, or must choose. This is where a knowledgeable curtailment provider or advisor earns their share, and it is not something to assume in either direction.

New Jersey sites sit in PJM and are served by PJM's structure, though the state's utilities also run efficiency and load-management offerings worth checking separately. For the wider market context in these regions see the NYISO market and the New Jersey energy market.

What Determines Your Payment

One number dominates: committed curtailable kilowatts. Not your peak demand, not your annual consumption. A 5 MW facility that can shed 200 kW is a 200 kW demand response resource.

Establishing that number honestly is the whole exercise, and it requires the same load inventory that a peak management program needs — which is why the two projects should be run together rather than separately. Sort your load into shiftable, reducible, interruptible-with-cost and firm, attach kilowatts to each, and commit only what you would still be willing to shed on the worst possible afternoon in August. Then take the remaining capability and use it to manage your own peak charges, which pays regardless of whether an event is ever called. See peak load management.

The Baseline Problem

Energy payments are measured against a baseline — an estimate of what you would have consumed absent the event, typically calculated from recent comparable days. This creates two effects worth knowing about.

First, a site whose consumption is already low on the event day earns little, because the baseline is low. Second, and more subtly, a site that manages its peaks aggressively year-round has a flatter baseline and therefore less measurable curtailment to sell. Good peak management can slightly reduce demand response earnings. It is still the right trade — avoided cost is worth more than program revenue for most sites — but it should be modeled rather than discovered.

Who Is Actually a Good Fit

Strong candidates: manufacturing with interruptible process load, cold storage with thermal mass to coast on, water and wastewater treatment, warehouses and distribution centers with large HVAC and lighting load, and multi-building campuses with central plant flexibility.

Weak candidates: hospitals, data centers, continuous-process operations where a stop costs more than the annual revenue, and any site whose curtailment plan depends on running standby generators without first confirming the air permit allows non-emergency operation. That last one is a genuine compliance trap and should be checked before anything is signed.

Working With a Curtailment Service Provider

Most commercial sites participate through a curtailment service provider, which handles registration, metering, baselines, dispatch and settlement, and aggregates customers to meet minimum sizes. Four terms are worth negotiating:

Providers are incentivised toward larger commitments, because their share scales with committed capacity. Your interest is in a commitment you can always meet. Those are not the same objective, and the gap is where most disappointing demand response outcomes originate.

Frequently Asked Questions

How does commercial demand response pay?

There are two revenue streams and most commercial participants earn from both. Capacity payments compensate you for committing a defined amount of curtailable load for a season, and are paid whether or not an event is ever called. Energy payments compensate you for kilowatt-hours actually curtailed during an event. Capacity is the larger and more predictable component for most sites, which is why the commitment you make matters more than how many events occur.

How much can a business earn from demand response?

Earnings are a function of committed curtailable kilowatts, not of total consumption, so a large facility that can shed very little earns very little. The right way to size it is to establish honestly how much load you can drop and hold for the required duration, then price that against current program rates for your zone — capacity prices vary substantially by market and by zone, and they change from auction to auction. Any estimate produced before someone has looked at your curtailable load is a marketing number.

What is the difference between demand response in PJM and NYISO?

The structures differ in commitment and notice. PJM demand response is mostly organized through its capacity market, where curtailment is committed for a delivery year and is called under emergency conditions, with test events used to verify performance. NYISO runs separate programs — a capacity-based special case resources program requiring committed curtailment and periodic tests, and voluntary emergency programs that pay only for energy actually curtailed. New York also layers utility-run programs, notably Con Edison's commercial and distribution-level offerings, which can sometimes be combined with the ISO programs.

What are the penalties for failing to curtail during a demand response event?

In capacity-based programs, non-performance is penalized because you were paid in advance for a commitment. Penalties typically claw back some or all of the capacity revenue for the period, and in some designs exceed it. This is the reason to commit conservatively: a site that commits 500 kW and reliably delivers it earns more over three years than a site that commits 1,500 kW and misses, because the shortfall is charged against revenue already banked.

Can hospitals and data centers participate in demand response?

Sometimes, but rarely on the strength of core load. Hospitals and data centers have almost no interruptible process load, so participation generally depends on non-critical systems — some HVAC, some lighting, some ancillary plant — or on running standby generation, which raises separate air-permit questions that must be checked before committing. The honest position for most critical-load facilities is that demand response is a small opportunity and peak-tag management is a much larger one.

Do I need a curtailment service provider to participate?

For most commercial sites, yes in practice. Curtailment service providers handle registration, metering, baseline calculation, event dispatch and settlement, and they aggregate multiple customers to meet minimum size requirements. They are paid a share of your revenue, commonly a meaningful percentage, and the terms vary widely. The points to negotiate are the revenue split, the length of the commitment, who bears the penalty if you underperform, and whether the agreement blocks you from other programs.

Find Out What Your Curtailable Load Is Worth

We assess what a site can genuinely shed, price it against current program values in your zone, and compare demand response revenue against what the same capability would save through peak and capacity management. Often the answer is to do both.

Get a Demand Response Assessment